Job Search
How do I get better search results?
How does relevancy ranking work?
When I click on a link to a job, your system says it doesn't exist.

Account
I am having trouble logging in.
How do I change my name, password or email address?
How do I delete my account?
What happens if I select, "Remember my account login... (until I log out)."?

Curriculum Vitae (Resumes)/Applications/Job Cart
Can my CV/resume, saved as Microsoft Word, be copied and pasted into the resume section?
How do I add, delete, or update my CV/resume?
How can I post my curriculum vitae under multiple medical specialties?
Do the jobs to which I apply count as Resume Views?
Can I tell which employers have accessed my CV/resume from the searchable database?
What is Security Clearance when posting my CV/resume?
What are the 3 levels of confidentiality that I can have for my resume or application?
How do I use the Job Cart feature?

Job Alerts
How do I create, edit or delete my Job Seek alert?
My Job Seek alerts are unreadable or the links are not clickable.
Why am I getting duplicate jobs on my Job Seek alerts?
Why do my Job Seek alerts get set to a status of "INACTIVE"?

My question or problem isn't addressed on this page.

What browsers are supported by this application?
Browsers that are supported are:

• Mozilla 1.1 +
• Internet Explorer 5.0, 5.5, 6.0+ for the PC
• Netscape 6.2, 7.0+ for the PC
• Mac Safari

What do the icons represent?

This is the main navigation for your Job Seeker account. Select this icon to return to your account home page.

Account Profile, Select this to edit your account information.

This is where your CV/resumes are stored. Select this to create, edit, or delete your CV/resume.

Select this to create, edit or delete a cover letter.

Job Cart
Select this to store job listings to which you would like to apply. You can return to the Job Cart when you are ready to apply.

Jobs Applied To
Each job you apply to is placed in this folder.

Saved Searches
Save the search criteria that you wish to use again.

Saved
This folder lists your saved jobs.

Select this to view online Help and FAQs.

Click here to log out of your account. You should log out every time you are finished working with your account.

How can I get better search results?

• Begin your search as broadly as possible and narrow it as you go. Select as few options as possible on the first search. You might try selecting a medical specialty using the dropdown box and leaving the search box blank.
• You may wish to choose to search Job Type (for example, "Residency/Fellowship") or leave the city and radius blank. Run the first search. When you get an idea of the range of results, narrow your results by running the search again in a certain city or with an additional keyword or an additional option selected. Add options one by one until you end up with the best set of results. Once you find your preferred search, you may save it for future use or sign up to receive a Job Seek alert when new jobs meet your criteria.
• Leave out special characters and punctuation.
• If you are searching for a group of words, select the radio button for Match: All Words. If you are searching for a phrase, place the phrase in quotes.

You can also refer to Search Help, which offers good suggestions on how to use the Job Search. From your search results page you will see the following buttons:

Click on the Search Help button.

The information below will assist you in modifying your search to return the best results possible.

Example :
Modify Search Keywords:

Internal medicine (cardiology,interventional)

The above example would bring back results with the first two words in them, as well as at least ONE of the words in parentheses. Make sure to select "all words" on the resume database search page.

*NOTE: Do not use quotation marks within parentheses.

How does relevancy ranking work?
When running a job search, the default orders the results most relevant to least relevant.

• Relevancy is determined based on terms entered into the search.
• Those terms are weighted based on the frequency that they appear in all the jobs in the database.
• Infrequently used words have a higher weight than frequently used words causing jobs that match the infrequently used word(s) to have a higher relevancy.

For example, for an "any word" keyword search for "Internal medicine." The jobs with the word "internal" would be returned first, because that word has a higher ranking than "medicine". Because this was run as an "any word" search, jobs with just the word "medicine" would follow the "internal" jobs.

When I click on a link to a job, your system says it doesn't exist.
Employers control how long each job stays up. A job could be up for a week or for months. Please print the job if you need it for future reference. We recommend checking back frequently for newly posted positions. If you find that a position you were looking for no longer exists, try running another search to see what other positions might be available.

I am having trouble logging in.
The log in screen appears below.

At the log in screen, enter your e-mail address and password. The e-mail address is the e-mail address you signed up with.

• If you have forgotten your password, select: Forget your password?
• If you do not yet have an account, select Create Account:
  
• If your account is not found, consider whether you signed up with a different e-mail address.
• If you still have difficulty, Contact us or create a new account.

How do I change my name, password, or e-mail address?
When you log in, you reach the Job Tools administration page.

Select the Account Profile icon to edit your account. After you have made your changes, be sure to click the button to save your changes.

How do I delete my account?
You can delete your account but may want to consider other options first. The CV/resumes you have stored on JAMA CareerNet offer confidentiality options that allow you to remove your resume from employer searches while still retaining your CV/resume on the system for your future use.

• To make your resume inaccessible to employers and accessible only to you, log in to your account. You will come to the Job Tools administration page. Click Resumes or and edit your CV/resume by selecting the resume name. At the top of each resume you have three confidentiality options. Select the one that's best for you. Click the button to save your changes.
• To delete your CV/resume, log in to your account. You will come to the Job Tools administration page. Select to list your CV/resumes. Check the box to the left of the CV/resume you wish to delete and click
• To delete your entire account, log in to your account. On the Job Tools administration page, select the button from the top navigation bar or the Account Profile option.

Then select button to delete your complete profile.

What happens if I choose, "Remember my account login... (until I log out)."?
When you check the box for, "Remember my account login... (until I log out)" and log in to your account, you will not be required to log in for the next 90 days as long as you do not select the "Logout" button. If you do not check this box, you will be asked to log in to your account each time you use this tool.

Can my CV/resume, saved as Microsoft Word, be copied and pasted into the resume section?
Yes, you may copy and paste your CV/resume into the resume section; However, you may need to reformat parts of your document.

How do I add, delete, or update my CV/resume?
Log in to your account. On the Job Tools administration page, select the resume icon: .

From this screen you can add another CV/resume .

To delete your CV/resume, check the box next to your resume and then click the button.

To edit your CV/resume, either select the Paper and Pencil icon or select the Resume Name. Then select the button. From that page you can make any changes you wish and then save changes to your CV/resume.

How can I post my CV/resume under multiple medical specialties?
To select multiple medical specialties select the first category. Then, any subsequent categories can be selected by pressing the Ctrl key while clicking on the next category that you would like to select.

Do the jobs I apply to count as Resume Views?
Any jobs that you apply for online will be logged in your Applied To folder which can be found in your account. The Resume Views counter will only tally the number of times your CV/resume has been viewed by employers who access your CV/resume from the searchable database. When you initially apply online, this will not count towards your Resume views because the employer will receive your Resume in the form of an e-mail.

You can reset views to 0 to determine how many times your resume is being viewed for a specific period.

Can I tell which employers have accessed my CV/resume from the searchable database?
We do not track who has seen your resume. Our subscribing employers have expressed their desire to remain anonymous and we honor this request. The employers will contact you if your qualifications meet their needs.

What is Security Clearance when posting my CV/resume?
The "Security Clearance" is used for government or private agencies requiring individuals to have a certain classification to be considered for a job (ie: unclassified, classified, secret, top secret).

What are the 3 levels of confidentiality that I can have for my CV/resume?
You have 3 options when storing your CV/resume on JAMA CareerNet. You can make it completely public with all contact information available to employers; you can make it confidential—not showing your contact information but still searchable in the database; or you can remove your CV/resume from the searchable database by 'deactivating' the CV/resume.

1. Hide Nothing: Selecting this option will make all of your contact information and work experience viewable by employers.
2. Hide My Contact Information: Selecting this option will make your CV/resume searchable by employers but they will not be able to see your contact information or present employer. Employers will be able to contact you by routing an e-mail through JAMA CareerNet that we forward to your e-mail address. It's your choice to contact the employer. If you choose to copy and paste your CV/resume, make sure that your contact information does not appear in the body of your CV/resume.
3. Hide All My Information: Your CV/resume will be taken offline so that employers are unable to search for it. However, your CV/resume will still be saved so that you can send it to the employers you choose by clicking the Apply Online option on any job description. Hide All My Information is a good option if you want to apply to a specific position without being contacted by other employers who have found your CV/resume online. If in the future you do want your CV/resume to be searched by all employers, simply change your confidentiality setting.

How do I use the Job Cart feature?
Job Cart enables you to save job listings in which you are potentially interested. From the Search Results page, check the box next to a job and save it to your Saved Folder:

You will then see this screen:

If you check the box next to a job and select Apply from this screen, you will then be taken to your job cart:

Select the cover letter you wish to use and your CV/resume, click the box next to the position to which you would like to apply, and click the Finish button to send your cover letter and CV/resume.

You will then see this screen:

You have successfully applied to this job.

How do I create, edit or delete my Job Seek alert?
Log in to your account. On the Job Tools Administration page, select either Job Alert option: Job Alerts / . The Job Alerts you have set up will be listed there.

To add an alert, select .

To Activate your Job Alert, check the box next to the Job Alert Name and select .

To De-activate a Job Alert, check the box next to the Job Alert Name and then select .

To Delete a Job Alert, check the box next to the Job Alert Name and then select .

To edit a Job Alert, click on the button.

Edit your Alert as necessary and then save your changes by selecting .

I cannot read my Job Seek alerts or the links are not live.
Job Seek alerts can be sent to you in HTML or plain text format. Change your Job Seek alert settings to fit what your e-mail software is capable of displaying.

To change your job seek alert settings, log in to your account . On the Job Tools Administration page, Select either Job Alert option: Job Alerts or . Your Job Seek alerts will be listed there.

To edit your Job Alert, select the icon to the right of the Job Seek alert. Edit as necessary and select .

Please Note:

• Plain text format: Job links will not be live. They will appear as a job title with a URL to paste into your browser under each job.
• HTML format: job links will be live and the e-mail will be formatted

Why am I getting duplicate jobs on my Job Seek alerts?
Jobs are posted by employers in many different ways. If a job is edited or re-posted by the employer, it will show up as a new job in your Job Seek alert.

Why do my Job Seek alerts get set to a status of "INACTIVE"?
If you log into your account and notice that your alert status has been changed to inactive, your e-mail address could appear to be no longer active or your e-mail box could be full. This is usually a result of more aggressive spam filters being put in place by various e-mail clients and ISPs. Please be sure to log into your account regularly and check the status of your alert.

My question or problem isn't addressed on this page.
Please contact us using our online feedback form. We will respond to your question within 2 business days.